Payments

I accept Paypal payments.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

Orders will be shipped to the address on your Etsy receipt.

Most orders will be despatched within 1-3 days of confirmed payment.

Shipping will be via Royal Mail first Class Recorded, unless otherwise indicated. International delivery may vary: 10-14 days. Buyer is responsible for any customs fees.

Insurance is not included in the price of shipping.

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Additional

Dolls are collectibles and are NOT intended for children.

I am always happy to answer any questions you may have.
If you would like a custom print please contact me.

Legal imprint